Hotline: +254 724 259 891 / +254 734 203 801

Who we are

Tana Water Works Development Agency (TWWWDA) is one of the eight Water Works Agencies created under the Ministry of Water and Sanitation following the enactment of the Water Act (2016). TWWDA covers 31 Subcounties of Nyeri, Kirinyaga, Embu, Tharaka-Nithi and Meru covering an area of 19,169km2 with a population of 4,238,469 (2009 census).The estimated figure for 2015 is 4,537,000 projected from the 2009 population census with 16% urban and 84% rural. 40 per cent of the area is either arid or semi-arid. About 80 per cent of the residents live in the rural areas. Currently, 37 per cent of the population receives their water from water supply schemes that were inherited from the Ministry of Water and Sanitation. The mandate of TWWDA is derived from water act 2016 which is to increase access to safe, adequate and sustainable water and sewerage Infrastructure to both the rural and urban populations within the area of its jurisdiction.

To achieve this, The Agency will;

  • Develop water Supply infrastructure 
  • Develop Sewerage infrastructure
  • Enrich stakeholder engagement 
  • Ensure progressive mainstreaming of cross cutting issues 
  • Enhance institutional capacity


An Innovative and Resourceful Institution in development of bulk water and sewerage works.


To develop sustainable National Public Water and Sewerage Works that enhance socio-economic growth for stakeholders.

Core Values

TWWDA upholds the following core values;

  • Competence

We shall strive to uphold high level of capability and innovativeness in all our activities.

  • Teamwork 

We shall strive to value and promote team spirit. 

  • Quality

We shall strive to emphasize on excellence to comply and exceed the set standards. 

  • Integrity

We shall be honest and fair in all our undertakings.

  • Customer Focus

TWWDA shall provide customer driven exceptional service that meets and exceeds customers’ expectations.

  • Good governance

We shall practice good corporate governance in our services.

  • Sustainable development

We shall endeavour to develop utilities that meet the needs of the present generation without compromising the ability of the future generations to meet their own needs.

Value Proposition

TWWDA has embedded the culture of performance through adoption of best practices, continual enhancement of human capital and structured upward mobility.


i. Development, maintenance and management of National Public Water Works

ii. Operate Water Works and provide water services as a Water Service Provider as mandated by Section 68 (b) of the Water Act 2016.

iii. Provide reserve capacity for purposes of providing water services as per section 68 (c) of the Water Act 2016.

iv. Provide Technical Services and Capacity Building to County governments and WSPs as may be requested.

v. Provide Technical Support to the Water Cabinet Secretary in the discharge of their functions.